Online Catalog to Engaging Website: A Brand Store Transformation

$

17.6

K

X

%

Increase in Organic Sales

Gotham Steel, renowned for its innovative cookware, faced significant challenges with its Amazon brand store, which previously functioned more like an online product catalog than an engaging consumer website.

The store's layout displayed a vast array of products but failed to effectively communicate the unique value of Gotham Steel’s offerings or facilitate an easy shopping experience.

Recognizing these issues, Nectar embarked on a comprehensive redesign to transform the brand store, aiming to enhance user engagement, clarify product benefits, and ultimately increase sales.

Challenges

1
Increase CVR and Daily Sales
2
Boosting Market Basket Size
3
Develop Brand Presence
4
Reduce Reliance on PPC

Solutions

The redesign focused on a customer-centric approach, placing products front and center for an enhanced first-time purchase experience.

In tackling the redesign of the Gotham Steel brand store, Nectar aimed to transform the user experience from a plain product catalog to an engaging, informative site for shoppers. The strategy involved a three-step approach to overhaul the store's aesthetics and functionality:

Organization and Focus:

The first step involved a meticulous organization of the store’s layout. The team streamlined the navigation by categorizing all products and focusing prominently on the best-sellers. This approach simplified the customer journey, making it easy for users to find and focus on Gotham Steel’s top offerings without overwhelming them with excessive choices.

Brand Differentiation:

Early and clear differentiation was crucial. Nectar immediately highlighted Gotham Steel's unique selling propositions—its titanium and ceramic combination—right at the forefront of the store. This strategic placement helped to educate potential buyers on why Gotham Steel stands out in a crowded market, right from the initial interaction.

Aesthetic Overhaul:

The store's visual appeal received a major upgrade. Implementing a refined typography hierarchy and a coherent color scheme enhanced the overall visual appeal. Additionally, the inclusion of lifestyle imagery not only made the store more attractive but also allowed customers to envision Gotham Steel products in a real-life context, adding to the allure and functionality of the products.

Results

Comparing data 50 days before and after the redesign:

Sales Performance:
  • Average Daily Sales: Increased by 13.6%
  • Overall Sales Improvement: Increased by 14.9%
  • Organic Traffic Sales: Increased by 17.76%
Buyer Behavior Enhancements:
  • Market Basket Size: Increased by 14.24%
  • Sales to Visitor Ratio: Improved by 5.62%

Before

After

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